Pulling users into VR through designing ML-based world recommendation notifications

How did I add value?

With work experience in UXR and PD, I had a key understanding of adjacent design disciplines and was able to gather UXR insights and prepare a brief, provide recommendations for design beyond the scope of my project work, and advocate for A/B testing (this writing is in product as of August 11 2023 ✨)

Learnings

01 Anchor yourself to the core user problem

When I found myself going in circles, I revisited the question: How do we want users to feel?

By anchoring myself to the core user problem, I focussed on solving a problem instead of completing a task.

02 Don't let yourself fall into rabbit holes

I found myself sifting through doc after doc on our internal portal and Google Drive. Working somewhere like Meta, with thousands of employees working on similar projects like notifications - the amount of content available was overwhelming and I found myself falling into rabbit holes. I was anchoring myself to content and designs that had already been explored, and relied on opinions from other designers to make decisions.

03 The medium is the message

Having great content and insights, means very little when you aren’t sure how to socialize this. Learning to communicate and collaborate with your teammates is equally as important as having great designs.

Work & play

I had the chance to work out of San Francisco this summer and had an amazing time exploring the West Coast and visiting Meta's Headquarters.

I’m Shaahana, a designer focused on understanding the intersection of society and technology - always observing the details around me.


Previously designed at Coinbase, Meta, Intuit, Bubble & Ceridian.


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